Refund Policy
We have a 30 day return policy, which means you have 30 days after receiving the item to request a return. In order to make a return, the item must be in the same condition in which it was received, unworn or unused, with tags and in the original packaging. You will also need your receipt or proof of purchase.
- Returns accepted for 30 days
- Free return shipping
- No restocking fees
- No final sales items
To initiate a return, you can contact us at info@kaserstore.com
If your return is accepted, we will send you a return shipping label, as well as instructions on how and where to send your package. Items returned without first requesting a return will not be accepted.
Damages and problems
Please inspect your order upon receipt and contact us immediately if the item is faulty, damaged or if you receive the wrong item, so that we can evaluate the problem and solve it.
Please inspect your order upon receipt and contact us immediately if the item is faulty, damaged or if you receive the wrong item, so that we can evaluate the problem and solve it.
Refunds
We will notify you as soon as we have received and inspected your return and let you know whether or not your refund has been approved. If approved, you will be automatically refunded to your original payment method within 10 business days. Please note that it may take some time for your bank or credit card company to process and post your refund as well.
We will notify you as soon as we have received and inspected your return and let you know whether or not your refund has been approved. If approved, you will be automatically refunded to your original payment method within 10 business days. Please note that it may take some time for your bank or credit card company to process and post your refund as well.
Address: Via tavazzano 10, 20155 Milan ITALY
Tel: +39 351 868 6962
E-Mail: info@kaserstore.com